Save yourself from making a lunch once a week and order through us!
To minimize waste, please bring your own reusable utensils.
How do I sign up?
All new parents (i.e. Kindergarten parents or someone new to MunchaLunch) must register an account.
Please use the following link to register for a new account: https://munchalunch.com/schools/RossRoad
How do I reset my password?
If you have forgotten your account PASSWORD, please go on the login page: https://munchalunch.com/login > click ‘Forgot Password’ > the system will send a re-set password link.
When can I order hot lunches?
There will be two “terms” for hot lunch ordering. Orders will open in September for lunches from the end of September through January, and orders can be placed in January for orders from February through June. Check the PAC newsletters for ordering dates. Friday is our hot lunch day.
How do I order for dates that were recently canceled?
Due to poor reviews and the observations of consistent food wasted on Foodie Kids days, we have made the decision to replace them as our vendor for Term 2. The vendors replacing Foodie Kids are as follow:
March 8 – Pizza
April 26 – Subway
June 14 – Well Fed
Your previous order from Foodie Kids just for the 3 specific dates have been removed and a credit has been applied to your account. NOTE all your other orders and dates are NOT AFFECTED.
We asked that you log back into Munch a Lunch and place an order for just the food items for your child only for March 8, April 26 and June 14.
Here are tips and steps to adding to your existing order:
1) Log into your account and on the dashboard you will see a credit amount from the Foodie Kids original order
2) Select “Order Lunch” at the top tabs
3) Select “Term 2”
4) Select a “child”
5) This next page will show you have already placed an order and all the items you have already ordered for each date. Click “NEXT”
6) In this next screen choose from the drop down menu on the right to go to the specific date to select your food items. Remember to ONLY select food item as your drink orders was not removed from your original order.
7) When you are finish selecting for the 3 specific dates you may choose to “Jump to the last menu” and complete your order
8) Repeat Step 4-7 for other children in your family
9) Once all food have been selected for all your children, proceed to complete your order and make the payments
10) The credits on your account will automatically get applied to your new order, if there’s an amount owing after you complete your order please remember to pay for your order otherwise it will not get placed.
How can I help?
We are always looking for help in organizing and distributing the lunches. If you can spare a couple of hours on Fridays between 11am-1pm please reach out to Jessica Howard to sign up.
How do I pay?
Payment is done through the MunchaLunch website https://www.munchalunch.com/login/ and must be done by credit card. All lunches must be paid for in advance or the order will not be placed.
What to do if your child is sick?
MunchaLunch is a school fundraiser. The volunteers who distribute the hot lunches do their best to redistribute missed lunches. We are able to keep certain food in the fridge (we are not allowed to keep sushi due to food safe restrictions). Please call the office and ask for it to be pulled and then arrangements can be made for you to pick it up at lunch or can redistributed to a sibling (we will do our best, but it’s dependant on how busy the volunteers are).
What to do if you know you will miss a hot lunch more than a week in advance?
If you have placed an order and know you’ll be away at least 10 days in advance, please contact our lunch coordinator, Vivian Ho to cancel your students lunch for those dates. Please send an email and include students name and date of absence and ensure that we receive it before the Wednesday the week before the Friday lunch date.
How do I enter allergy information?
If your child has allergies that are life threatening you may add this to your child’s profile in Munch a Lunch, this will appear on the food labels so our volunteers and food vendor would be aware. Please be aware that the vendor’s cooking facilities may be in contact with allergens and that is out of our control, if you have any concerns please email rossroadlunch@gmail.com and we can reach out to the vendors to confirm.
Steps to add allergy info:
- Log into your Munch a Lunch account
- Go to “My Family” Drop down menu in the top menu bar
- Select “My Children”
- Select “Edit” for the child you would like to edit and add allergy info
Should I bring my own reusable cutlery?
Yes please!
How do I add toppings to my Subway order?
Please note this year we have updated the way for ordering subway sandwiches, at the end of selecting all your lunches for each week you will be prompted to add “Toppings” to your sandwiches. Please choose all the toppings your child would like for their sandwiches before you move on to the final step in confirming your order. Subway will no longer provide mayo and mustard packets in the sandwiches to help reduce waste and support our school green initiatives. The choice of toppings available are:
- Cheese
- Lettuce
- Cucumber
- Pickle
- Olive
- Mayo
- Mustard
You may still update your topping choice for the next subway lunch by going into your “My Account” and select Edit beside your child’s name and follow the steps. If anyone need any support or is not sure how to do it please email Vivian at rossroadlunch@gmail.com.
We have moved schools, how to we transfer our account?
If you have never used MunchaLunch, you can register normally.
If you have no remaining children at the previous school, you can SELF-TRANSFER schools using this link: https://munchalunch.com/account (click ‘Transfer My Account’).
I have children at two schools that use MunchaLunch. What can I do?
If you are a parent that already has an account and needs to ADD A SECOND SCHOOL, you can SELF-ADD the second account using this link: https://munchalunch.com/account (click ‘Add Second Account’).
Questions?
Please contact Vivian Ho at rossroadlunch@gmail.com.
Ross Road PAC 